.nldamp-chat-root{
  --nldamp-primary:#1863dc;
  --nldamp-bg:#fff;
  --nldamp-text:#111827;
  --nldamp-font-scale:1;
  position:fixed;
  bottom:20px;
  z-index:999999;
  font-family:system-ui,-apple-system,Segoe UI,sans-serif;
  color:var(--nldamp-text);
  font-size:calc(15px * var(--nldamp-font-scale));
}
.nldamp-chat-right{right:20px}
.nldamp-chat-left{left:20px}

.nldamp-chat-toggle{
  width:72px;
  height:72px;
  border-radius:999px;
  border:0;
  background:var(--nldamp-primary);
  color:#fff;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  box-shadow:0 16px 38px rgba(0,0,0,.26);
  cursor:pointer;
  position:relative;
  overflow:hidden;
  animation:nldampTogglePulse 2.8s ease-in-out infinite;
}
.nldamp-chat-toggle:hover,
.nldamp-chat-toggle:focus{
  box-shadow:0 0 0 4px rgba(24,99,220,.15),0 16px 38px rgba(0,0,0,.26);
  transform:translateY(-1px) scale(1.02);
  outline:none;
}
.nldamp-chat-toggle-icon{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  animation:nldampToggleBob 2.1s ease-in-out infinite;
}
.nldamp-chat-toggle-icon svg{width:30px;height:30px;display:block}

.nldamp-chat-teaser{
  display:none;
  position:absolute;
  right:0;
  bottom:86px;
  width:312px;
  max-width:calc(100vw - 44px);
  background:#fff;
  color:#111827;
  border:1px solid #dbeafe;
  border-radius:18px;
  box-shadow:0 14px 40px rgba(0,0,0,.18);
  padding:14px 58px 14px 16px;
  line-height:1.45;
  font-size:16px;
  cursor:pointer;
  box-sizing:border-box;
}
.nldamp-chat-teaser-text{display:block;padding-right:2px}
.nldamp-chat-left .nldamp-chat-teaser{left:0;right:auto}
.nldamp-chat-root.show-teaser:not(.open) .nldamp-chat-teaser{display:block;animation:nldampTeaserIn .18s ease-out}
.nldamp-teaser-close{
  position:absolute;
  top:10px;
  right:10px;
  width:34px;
  height:34px;
  border:1px solid #f43f5e;
  border-radius:10px;
  background:#fff;
  color:#e11d48;
  font-size:21px;
  line-height:1;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  box-sizing:border-box;
}
.nldamp-teaser-close:hover,
.nldamp-teaser-close:focus{background:#fff1f2;outline:none}
.nldamp-chat-teaser:after{
  content:"";
  position:absolute;
  right:26px;
  bottom:-8px;
  border-width:8px 8px 0 8px;
  border-style:solid;
  border-color:#fff transparent transparent transparent;
}
.nldamp-chat-left .nldamp-chat-teaser:after{left:26px;right:auto}

@keyframes nldampTeaserIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
@keyframes nldampTogglePulse{0%,100%{box-shadow:0 16px 38px rgba(0,0,0,.26),0 0 0 0 rgba(24,99,220,.22)}50%{box-shadow:0 18px 42px rgba(0,0,0,.28),0 0 0 10px rgba(24,99,220,0)}}
@keyframes nldampToggleBob{0%,100%{transform:translateY(0)}50%{transform:translateY(-2px)}}

.nldamp-chat-panel{
  display:none;
  width:var(--nldamp-panel-width,420px);
  max-width:calc(100vw - 32px);
  height:var(--nldamp-panel-height,620px);
  max-height:calc(100vh - 96px);
  background:var(--nldamp-bg);
  border:1px solid rgba(0,0,0,.12);
  border-radius:18px;
  box-shadow:0 20px 60px rgba(0,0,0,.25);
  overflow:hidden;
}
.nldamp-chat-root.expanded .nldamp-chat-panel{
  width:min(640px,calc(100vw - 32px));
  height:min(760px,calc(100vh - 40px));
  max-height:calc(100vh - 40px);
}
.nldamp-chat-root.open .nldamp-chat-toggle,
.nldamp-chat-root.open .nldamp-chat-teaser{display:none}
.nldamp-chat-root.open .nldamp-chat-panel{display:flex;flex-direction:column}

.nldamp-chat-panel header{
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:12px;
  padding:14px 16px;
  background:var(--nldamp-primary);
  color:#fff;
}
.nldamp-agent-head{display:flex;align-items:center;gap:10px;min-width:0}
.nldamp-agent-head strong{display:block;line-height:1.1;font-size:calc(16px * var(--nldamp-font-scale))}
.nldamp-agent-head small{display:block;opacity:.9;font-size:calc(12px * var(--nldamp-font-scale));line-height:1.2;margin-top:2px}
.nldamp-agent-avatar{width:38px;height:38px;border-radius:999px;object-fit:cover;flex:0 0 auto;background:rgba(255,255,255,.18);display:inline-flex;align-items:center;justify-content:center}
.nldamp-agent-avatar-fallback{font-size:19px}
.nldamp-ai-label{display:inline-block;margin-top:4px;padding:2px 7px;border-radius:999px;background:rgba(255,255,255,.18);font-size:calc(11px * var(--nldamp-font-scale));line-height:1}
.nldamp-chat-actions{display:flex;align-items:center;gap:4px;flex:0 0 auto}
.nldamp-chat-actions button{min-width:30px;height:30px;border:0;border-radius:999px;background:rgba(255,255,255,.16);color:#fff;font-weight:700;cursor:pointer;line-height:1}
.nldamp-chat-actions button:hover,
.nldamp-chat-actions button:focus{background:rgba(255,255,255,.28);outline:none}
.nldamp-chat-actions button:disabled{opacity:.45;cursor:not-allowed}
.nldamp-chat-close{font-size:24px}
.nldamp-header-whatsapp{background:#25D366!important;color:#fff!important;border-color:rgba(255,255,255,.25)!important;font-size:11px!important;padding:0 8px!important;min-width:38px!important}
.nldamp-dev{padding:6px 12px;background:#fff7cc;color:#6b5300;font-size:calc(12px * var(--nldamp-font-scale))}

.nldamp-chat-messages{flex:1;overflow:auto;padding:14px;background:#f8fafc}
.nldamp-msg{max-width:86%;padding:10px 12px;border-radius:14px;margin:8px 0;line-height:1.4;white-space:pre-wrap;font-size:calc(15px * var(--nldamp-font-scale))}
.nldamp-msg.user{margin-left:auto;background:var(--nldamp-primary);color:#fff;border-bottom-right-radius:4px}
.nldamp-msg.assistant{background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px}
.nldamp-msg.error{border-color:#fecaca;background:#fff1f2}
.nldamp-msg.typing{opacity:1}
.nldamp-thinking-bubble{display:flex;align-items:center;gap:9px;color:#475569;background:#fff;border:1px solid #e5e7eb;box-shadow:0 4px 12px rgba(15,23,42,.05)}
.nldamp-thinking-dots{display:inline-flex;gap:4px;align-items:center;flex:0 0 auto}
.nldamp-thinking-dots span{width:7px;height:7px;border-radius:999px;background:var(--nldamp-primary);opacity:.35;animation:nldamp-thinking-pulse 1.05s infinite ease-in-out}
.nldamp-thinking-dots span:nth-child(2){animation-delay:.15s}
.nldamp-thinking-dots span:nth-child(3){animation-delay:.3s}
.nldamp-thinking-label{font-size:calc(14px * var(--nldamp-font-scale));font-weight:600;color:#475569}
@keyframes nldamp-thinking-pulse{0%,80%,100%{transform:translateY(0);opacity:.32}40%{transform:translateY(-4px);opacity:1}}
@media (prefers-reduced-motion:reduce){.nldamp-thinking-dots span{animation:none;opacity:.65}}
.nldamp-msg a{color:var(--nldamp-primary);font-weight:700;text-decoration:underline;word-break:break-word}

.nldamp-chat-form{display:flex;gap:8px;padding:12px;border-top:1px solid #e5e7eb;background:#fff}
.nldamp-chat-form textarea{flex:1;resize:none;border:1px solid #d1d5db;border-radius:12px;padding:10px;font:inherit;font-size:calc(15px * var(--nldamp-font-scale));min-height:44px}
.nldamp-chat-form textarea:disabled{background:#f9fafb;color:#6b7280}
.nldamp-chat-form button{background:var(--nldamp-primary);color:#fff;border:0;border-radius:12px;padding:0 14px;font-weight:600;cursor:pointer;font-size:calc(15px * var(--nldamp-font-scale))}
.nldamp-chat-form button:disabled{opacity:.6}
.nldamp-hp{display:none!important}

.nldamp-feedback{display:flex;gap:8px;align-items:center;font-size:calc(12px * var(--nldamp-font-scale));margin:0 0 10px 4px}
.nldamp-feedback-btn{width:38px;height:36px;border:1px solid #d1d5db;background:#fff;border-radius:999px;cursor:pointer;font-size:18px;line-height:1;touch-action:manipulation;-webkit-tap-highlight-color:transparent}
.nldamp-feedback-btn:hover,
.nldamp-feedback-btn:focus{border-color:var(--nldamp-primary);box-shadow:0 0 0 3px rgba(24,99,220,.12);outline:none}
.nldamp-feedback-thanks{color:#166534;font-weight:600}

.nldamp-whatsapp-wrap{background:#fff;border:1px solid #dcfce7;border-radius:14px;padding:10px;margin:12px 0}
.nldamp-whatsapp-wrap p{margin:0 0 10px;font-size:calc(13px * var(--nldamp-font-scale));line-height:1.35}
.nldamp-whatsapp{appearance:none;-webkit-appearance:none;display:flex!important;align-items:center;justify-content:center;gap:10px;width:100%;min-height:46px;background:#25D366!important;color:#fff!important;text-decoration:none!important;text-align:center;border:1px solid #1faa52!important;border-radius:12px;padding:10px 14px;margin:0;font-weight:700;cursor:pointer;box-shadow:0 8px 18px rgba(37,211,102,.22);font-size:calc(15px * var(--nldamp-font-scale))}
.nldamp-whatsapp:hover,
.nldamp-whatsapp:focus{background:#1faa52!important;border-color:#1faa52!important;outline:none;box-shadow:0 0 0 3px rgba(37,211,102,.18),0 8px 18px rgba(37,211,102,.22)}
.nldamp-whatsapp:disabled{opacity:.65;cursor:wait}
.nldamp-whatsapp-icon{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto}
.nldamp-whatsapp-icon svg{width:20px;height:20px;display:block}
.nldamp-whatsapp-label{line-height:1.1}
.nldamp-exit-survey{background:#fff;border:1px solid #e0e7ff;border-radius:14px;padding:10px 12px;margin:12px 0 6px 4px;max-width:88%;font-size:calc(13px * var(--nldamp-font-scale));box-shadow:0 4px 12px rgba(15,23,42,.05)}.nldamp-exit-survey strong{display:block;margin-bottom:8px}.nldamp-exit-survey div{display:flex;gap:8px;flex-wrap:wrap}.nldamp-exit-survey button{border:1px solid #d1d5db;background:#fff;border-radius:999px;padding:7px 10px;cursor:pointer;font:inherit;font-weight:700}.nldamp-exit-survey button:hover,.nldamp-exit-survey button:focus{border-color:var(--nldamp-primary);box-shadow:0 0 0 3px rgba(24,99,220,.12);outline:none}

.nldamp-feedback-popover{position:absolute;right:calc(100% + 12px);bottom:110px;width:310px;background:#fff;border:1px solid #e5e7eb;border-radius:18px;box-shadow:0 18px 50px rgba(0,0,0,.22);padding:16px;z-index:1000000;color:#111827}
.nldamp-chat-left .nldamp-feedback-popover{left:calc(100% + 12px);right:auto}
.nldamp-feedback-popover strong{display:block;margin:0 24px 4px 0}
.nldamp-feedback-popover p{margin:0 0 10px;font-size:13px;color:#4b5563;line-height:1.35}
.nldamp-feedback-popover textarea{width:100%;box-sizing:border-box;border:1px solid #d1d5db;border-radius:12px;padding:10px;font:inherit;resize:vertical;min-height:92px}
.nldamp-feedback-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}
.nldamp-feedback-actions button{border:1px solid #d1d5db;border-radius:10px;padding:8px 10px;cursor:pointer}
.nldamp-feedback-cancel{background:#fff;color:#374151}
.nldamp-feedback-submit{background:var(--nldamp-primary);border-color:var(--nldamp-primary)!important;color:#fff}
.nldamp-feedback-submit:disabled{opacity:.65}
.nldamp-feedback-popover-close{position:absolute;top:8px;right:10px;border:0;background:transparent;font-size:22px;cursor:pointer;color:#6b7280}

@media(max-width:720px){
  .nldamp-chat-root{left:12px;right:12px;bottom:12px}
  .nldamp-chat-panel,
  .nldamp-chat-root.expanded .nldamp-chat-panel{width:auto;height:72vh;max-height:calc(100vh - 24px)}
  .nldamp-chat-right,
  .nldamp-chat-left{left:12px;right:12px}
  .nldamp-chat-teaser,
  .nldamp-chat-left .nldamp-chat-teaser{right:0;left:auto;bottom:88px;width:min(336px,calc(100vw - 24px));padding:14px 56px 14px 16px}
  .nldamp-chat-teaser:after,
  .nldamp-chat-left .nldamp-chat-teaser:after{right:26px;left:auto}
  .nldamp-chat-panel header{padding:12px}
  .nldamp-agent-head small{display:none}
  .nldamp-chat-actions button{min-width:32px;height:32px}
  .nldamp-feedback-popover,
  .nldamp-chat-left .nldamp-feedback-popover{position:fixed;left:16px;right:16px;bottom:92px;width:auto;max-width:none}
  .nldamp-feedback-btn{width:42px;height:38px;font-size:18px}
  .nldamp-chat-toggle{width:76px;height:76px}
  .nldamp-chat-toggle-icon svg{width:32px;height:32px}
  .nldamp-teaser-close{width:32px;height:32px}
}


.nldamp-router-debug{margin:8px 0 10px;font-size:12px;color:#374151;background:#eef2ff;border:1px solid #c7d2fe;border-radius:10px;padding:8px}
.nldamp-router-debug summary{cursor:pointer;font-weight:700}
.nldamp-router-debug pre{white-space:pre-wrap;overflow:auto;max-height:180px;margin:8px 0 0;font-size:11px}
.nldamp-link-actions{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0 12px 4px}.nldamp-link-button{display:inline-flex;align-items:center;justify-content:center;background:#fff;color:var(--nldamp-primary)!important;border:1px solid #bfdbfe;border-radius:999px;padding:8px 12px;text-decoration:none!important;font-size:calc(13px * var(--nldamp-font-scale));font-weight:700}.nldamp-link-button:hover,.nldamp-link-button:focus{box-shadow:0 0 0 3px rgba(24,99,220,.12);outline:none}